Surfalot Design was asked to redesign the original Noah's Animal Figurines' website to simplify, organize, and develop a fresh look. This is a redesign of the company website using the company logo colors and osCommerce Online Merchant. The site features both desktop and mobile versions, article manager, and Surfalot Design's Alt Checkout to minimize shopping cart abandonment and maximize customer satisfaction.
Custom customer retention tools were integrated for a better customer experience. Purchase point and sales coupons were integrated to offer multiple discounts. Returning customers can redeem points from the previous purchase up to but not including the shipping. Multiple discounts can be used in the same purchase such as store coupons, gift certificates, and purchase points. Gift certificate funds and points can be interchanged between guests.
Noah's Animal Figurines' mobile site design simplified the customer shopping experience for smaller devices. The mobile site carried over all the of the features from the full sized desktop site. Their customer retention plan was fully integrated into the mobile side to unify the purchasing platform.
Both mobile and desktop sites include Surfalot Design's Alt Checkout add-on. This customized checkout offers all of the best practices in checkout design including; payments without account, guest checkout as a default, save for later, ask for shipping info before billing, seamless design, ask for minimal and only essential info, security reassurances, and simple inline error correction. These great features minimize shopping cart abandonment and maximize customer satisfaction.
Noah's Animal Figurines is an animal figurine and plush animal online retailer based in Mentor, Ohio. Started in 2004, they have expanded to cover many type of animal oriented products including figurines from several quality artists, throw blankets, plush animals, and other items.
Noah's Animal Figurines want their customers to be treated honestly and with the same consideration they would expect in a shopping experience. They are committed to our total satisfaction guarantee.